Excellent customer service and prompt ordering and shipping - especially for last minute gifts and celebrations!

This was my first time ordering caviar over the internet. The order arrived the next day as promised and was... read moreThis was my first time ordering caviar over the internet. The order arrived the next day as promised and was securely packaged. I ordered a gift set for someone else plus some extras for myself. The gift box was impressive and included two beautiful mosaic mother of pearl spoons. The whole experience felt very luxurious. Their customer service greatly exceeded my expectations. I reported a small issue with one of the caviar tins just to make them aware, but they took the opportunity to go above and beyond and more than make up for it. read less

Superb and delicious caviar. Customer service was exceptionally responsive. I would strongly recommend IHOC.

Fast shipping, two days to a remote town in northern Alberta. Packaged well. Great quality, I would have... read moreFast shipping, two days to a remote town in northern Alberta. Packaged well. Great quality, I would have no issue purchasing again read less

Great customer service and quality was as expected.

I ordered some caviar as a gift for friends who absolutely love it. I arrived properly packaged and in a... read moreI ordered some caviar as a gift for friends who absolutely love it. I arrived properly packaged and in a timely manner. Our friends, were delighted and pronounced it very good. Thank you read less

IHOC is hands down the best company that I’ve dealt within any capacity. Their shipping is so fast, and the... read moreIHOC is hands down the best company that I’ve dealt within any capacity. Their shipping is so fast, and the products could not be better. I ordered many different types of caviar for my birthday and they were all incredible. If I told you the type of customer service that I’ve received from Behzad, I don’t think you would believe me. As someone who works in a service oriented environment, I understand how hard it can be to manage, organize, and be on top of everything all of the time. Behzad makes it look easy! He has hand delivered caviar to me in the past to my work place. I live on Vancouver island! He is so efficient, caring and just overall the best in the industry. He made my birthday (and every other occasion) the most special and memorable experience. Don’t buy caviar anywhere else! read less

I ordered here for the first time and the service and follow up has been incredible. The customer service is... read moreI ordered here for the first time and the service and follow up has been incredible. The customer service is excellent, very refreshing as most places rarely care. I highly recommend them as their product and pricing are superior. read less

Excellent quality and presentation. Each caviar had its unique characteristics and flavour profile.

I am so happy to have a quality supplier of caviar and truffles. The products we have ordered have been... read moreI am so happy to have a quality supplier of caviar and truffles. The products we have ordered have been of top quality, and the overnight shipping has been problem free. We also enjoy the accompaniments like the mother of pearl serving spoons and plates, and the truffle shaver we have ordered. I recommend IHOC 100%. read less

I'm grateful IHOC exists locally. There is an eclectic selection of delicacies to choose from. It takes the guess work... read moreI'm grateful IHOC exists locally. There is an eclectic selection of delicacies to choose from. It takes the guess work out of quality and source. The ordering and delivery process is simple and fast. The package is elegantly presented and items within properly stored. read less

Good product quick delivery

IHOC has a solid selection of sturgeon & non-sturgeon caviars and some other gourmet foods. I regularly buy caviar and... read moreIHOC has a solid selection of sturgeon & non-sturgeon caviars and some other gourmet foods. I regularly buy caviar and smoked sturgeon from them and have for a couple years now - as well as caviar serving tools, truffles, and fancy food gifts for my family [altho recently they’ve “streamlined” their online selection somewhat]. I think my favourite aspects of shopping with IHOC are… the easy online checkout, their reliably responsive customer e-service, their next-day local door-to-door delivery in their fabulous logo’ed van and their very nice matt-black-&-gold bags with sealed icepack shippers discreetly inside - even in summer heatwaves I have complete confidence that the caviar is safe & fresh. I also really like that they carry high-quality Canadian & [frankly] world-class British Columbia products. And if you dig around a little, their website has some very informative tasting notes and recipes. read less

Excellent service

Great to deal withExcellent product and deliveries are on schedule

Prompt delivery, good quality. Very satisfied.

My experience with this company has been amazing. The caviar was fresh, delicious and very rich. The cost was reasonable... read moreMy experience with this company has been amazing. The caviar was fresh, delicious and very rich. The cost was reasonable and I am excited to order again! read less

top notch customer service with quality product. 5/5

Fantastic selection and even better customer service! The team at IHOC is very knowledgeable and helpful, and I would highly... read moreFantastic selection and even better customer service! The team at IHOC is very knowledgeable and helpful, and I would highly recommend them to anyone. I will be ordering from them again ASAP. read less

You are doing an amazing customer experience! Same day service, confirmation emails, guaranteed allocated times, confirmed with courier! Amazing product,... read moreYou are doing an amazing customer experience! Same day service, confirmation emails, guaranteed allocated times, confirmed with courier! Amazing product, packing, couldn’t be happier! Love house of cavier!!! Thanks read less

I have ordered from IHOC several times, for myself and gifts for family. The selection of caviars is excellent and... read moreI have ordered from IHOC several times, for myself and gifts for family. The selection of caviars is excellent and customer service is super responsive. I will be back for my favourite - Karat Osetra - and to try out the others, and "accessories" read less

I’ve been ordering caviar from IHOC for the past year now and every time is a seamless experience. Customer service... read moreI’ve been ordering caviar from IHOC for the past year now and every time is a seamless experience. Customer service is highly attentive, delivery is always on time and quality of product is top-notch. Highly recommend! read less

Excellent customer service, Behzad is a pleasure to deal with. Fantastic selection of excellent product! IHOC is the only place... read moreExcellent customer service, Behzad is a pleasure to deal with. Fantastic selection of excellent product! IHOC is the only place to find the best quality Caviar delivered express to your door in Vancouver. The early Christmas experience was so good we ordered again as we were hosting friends in town who are Caviar connoisseurs! They were exceptionally impressed with the quality. Don’t hesitate to shop at IHOC you wont be disappointed. read less

Placed order 2 days prior for NYE delivery- courier was running late so Behzad comp'd the caviar, which turned a... read morePlaced order 2 days prior for NYE delivery- courier was running late so Behzad comp'd the caviar, which turned a negative experience into a very positive one. The quality of the product and the customer service were equally superb. I will be recommending IHOC to my friends and ordering again in the near future. Many thanks again for the terrific gesture! read less

Excellent customer service, Behzad is a pleasure to deal with. Fantastic selection of excellent product! IHOC is the only place... read moreExcellent customer service, Behzad is a pleasure to deal with. Fantastic selection of excellent product! IHOC is the only place to find the best quality Caviar delivered express to your door in Vancouver. The early Christmas experience was so good we ordered again as we were hosting friends in town who are Caviar connoisseurs! They were exceptionally impressed with the quality. Don’t hesitate to shop at IHOC you wont be disappointed. read less

I have purchased Caviar from IHOC several times. The packaging is flawless and the Caviar I have purchased... read moreI have purchased Caviar from IHOC several times. The packaging is flawless and the Caviar I have purchased the "Divine Caviar" is top notch. Any questions are answered promptly.RegardsBrian Woodley7 read less

Placed my first order with IHOC two days before NYE and was super impressed by their email response time, delivery... read morePlaced my first order with IHOC two days before NYE and was super impressed by their email response time, delivery time, packaging, and quality of caviar and blinis. Will definitely be ordering again! read less

Beautiful packaging, delivered in less than 24 hours overall great first experience ordering caviar and will order again!

I splurged for a gift box of 6 for me and my family. Best decision of Christmas! ... read moreI splurged for a gift box of 6 for me and my family. Best decision of Christmas! Lovely to have your own personal tasting! My third order and I will be coming back for more.Service has been amazing. Delivery quick. Highly recommend! read less

Always excellent, responsive service and quick shipping!

I was gobsmacked at how effortless IHOC made our purchases. With a simple click of a button, we had excellent... read moreI was gobsmacked at how effortless IHOC made our purchases. With a simple click of a button, we had excellent quality caviar, well in time for Christmas blinis 😊 read less

First class from top to bottom. We do a Caviar Christmas every year and the crew from IHOC take care... read moreFirst class from top to bottom. We do a Caviar Christmas every year and the crew from IHOC take care of it and the Caviar is absolutely fantastic. We highly recommend it. read less

Ordered the Northern Divine & Lake St Pierre Sturgeon - it was the highlight of our New Year's Eve celebration!

I have ordered from this company multiple times & will continue to do so. Extremely reliable & fast shipping. Great... read moreI have ordered from this company multiple times & will continue to do so. Extremely reliable & fast shipping. Great selection & customer service is very consistent. read less

Excellent product and very prompt delivery

This is my place when it comes to Caviar. I always get the local organic Northern Divine Caviar which in... read moreThis is my place when it comes to Caviar. I always get the local organic Northern Divine Caviar which in my opinion is top notch ! This year I placed an order for pick up on New Year's Eve and received a phone call from Behzad the day before to see if I wanted to change my order to a delivery due to the horrible road conditions. Thanks Behzad, I really appreciate your great service ! read less

Quick delivery, incredible product. Will definitely buy again.

Fantastic customer service! My order was shipped out and received promptly. The product itself was excellent. Very impressed!

Excellent customer service, Behzad is a pleasure to deal with. Fantastic selection of excellent product! IHOC is the only place... read moreExcellent customer service, Behzad is a pleasure to deal with. Fantastic selection of excellent product! IHOC is the only place to find the best quality Caviar delivered express to your door in Vancouver. The early Christmas experience was so good we ordered again as we were hosting friends in town who are Caviar connoisseurs! They were exceptionally impressed with the quality. Don’t hesitate to shop at IHOC you wont be disappointed. read less

Excellent quality product and freshness. Well packaged, and the staff are very helpful. Highly recommended!

Once a year, on New Years Eve, we indulge ourselves by ordering Northern Divine caviar, a proudly Canadian product, for... read moreOnce a year, on New Years Eve, we indulge ourselves by ordering Northern Divine caviar, a proudly Canadian product, for our final dinner of the year. It has become a much anticipated event within our small group of family and friends.For the past 6 years, I’ve placed my orders with International House of Caviar and Behzad has provided his impeccable service to ensure the perfect experience. Never once has there been any issue with supply or shipping.I wholeheartedly recommend IHOC for their products, service and professionalism.Alex Lifeson read less

Absolutely delicious! Great customer service and delivered fresh and on the date requested. Thank you!

I received excellent service and product from the International House of Caviar over the holiday season. Greatly appreciated and highly recommended!

Nothing to mention except that the service and products are awesome !The carrier list my shipment but the house of... read moreNothing to mention except that the service and products are awesome !The carrier list my shipment but the house of caviar did not hesitate to send me a new caviar for free!! read less

Superb service. High quality products. Highly recommend.

Absolutely amazing! After years of not getting them I got to taste again authentic fresh and flavourful black truffles from... read moreAbsolutely amazing! After years of not getting them I got to taste again authentic fresh and flavourful black truffles from France! Incredible quality and so much care on the shipping. They live up to the expectations for gourmet products. Really professional, worth the price and more! read less

We enjoy the selection of local and international caviar they supply. The service is remarkable and I always appreciate how... read moreWe enjoy the selection of local and international caviar they supply. The service is remarkable and I always appreciate how they go above and beyond to make our clients' caviar dreams a reality. read less

IHOC truly has some of the best customer service I've ever experienced! The caviar is wonderful, and with good prices... read moreIHOC truly has some of the best customer service I've ever experienced! The caviar is wonderful, and with good prices too, but it's the service that keeps my family coming back year after year. We've been a customers for 3-4 years and when it came to a big milestone birthday for my mom they even included some surprises in the package with the caviar. Living on the East Coast means that sometimes there's shipping issues because FedEx doesn't like where we live, but IHOC has always come through and helped us whenever we need help! I have never worried about the quality of the product, because I know it'll be the best you can get. If you're on the fence about ordering anything, go for it! I promise you that you won't be disappointed. The only place we ever get our caviar! read less

Love the great service there.. Product is AS GREAT AS the service. Highly recommended. I love the "Varieties".... read moreLove the great service there.. Product is AS GREAT AS the service. Highly recommended. I love the "Varieties". Glad I found this place. My only go to place for Caviar. read less

I have used IHOC twice now for caviar and both times were seamless. I was very happy with the... read moreI have used IHOC twice now for caviar and both times were seamless. I was very happy with the service and product. They were easy to contact and always followed up to ensure things were done right. I would highly recommend them. read less

Excellent service. I was able to order Beluga caviar online in California and it was shipped out the same day... read moreExcellent service. I was able to order Beluga caviar online in California and it was shipped out the same day for delivery to Alberta! The gift was well received! Highly recommend! Will be back soon! read less

I just can’t say enough about IHOC and Behzad’s customer service. I was referred to IHOC by Northern Devine Caviar... read moreI just can’t say enough about IHOC and Behzad’s customer service. I was referred to IHOC by Northern Devine Caviar and was quite impressed by the vast selection of products for gourmet kitchens. The order process is very easy and it doesn’t stop there. Shipments are arranged to coordinate schedules of the customer, shipping company and IHOC. If there are potential scheduling problems, Behzad will email or phone to sort it out for the customer’s satisfaction. Service extraordinaire. More than 5 stars. read less

10/10 in all ways.1- Customer Servcie.Behzad was on point on any questions I had in real time via email and... read more10/10 in all ways.1- Customer Servcie.Behzad was on point on any questions I had in real time via email and made some great reccomendations.2- Quality of product.Perfection3- Shipping / packaging.Overnight and packed so there is no chance the products quality will be compromised.New lifetime customer over here.JF read less

I recently placed my first order with IHOC, and based on the 100% positive experience it will most certainly not... read moreI recently placed my first order with IHOC, and based on the 100% positive experience it will most certainly not be my last. Not only was I able to choose from a wide selection of top-quality caviar from around the world, I was also able to purchase an Alba truffle to make the occasion even more special. Behzad was very responsive and professional in manner, and I am very much looking forward to my next order! read less

Thank you Behzad for your prompt reply and resolve towards the matter at hand. Thank you for your understanding of... read moreThank you Behzad for your prompt reply and resolve towards the matter at hand. Thank you for your understanding of this unfortunate misunderstanding and correcting the situation. read less

I can honestly report my search for a good caviar vendor is now over. International House of Caviar delivers selection,... read moreI can honestly report my search for a good caviar vendor is now over. International House of Caviar delivers selection, quality, convenience and reasonable price. You simply don’t need to look any further.This place is legit, and the caviar is FRESH!Recently I attended a caviar tasting at IHOC, and was very impressed. The selection and tasting portions far exceeded expectations. Well done! read less

Excellent products and exceptional, personalized service that you don’t find very often anymore. Highly recommend.

Picked up some local (Sechelt), Northern Divine Caviar from here, to be served up at the Blind Rabbit tomorrow, Sunday,... read morePicked up some local (Sechelt), Northern Divine Caviar from here, to be served up at the Blind Rabbit tomorrow, Sunday, September 26th for our Oyster event. Can't wait to try it and to return to IHOC again; they had a huge variety of Caviar and I forsee myself shopping there waay too much in the future lol read less

excellent, friendly service. super product. will shop again from IHOC

I HAVE ORDERED NORTHERN DEVINE CAVIAR TWO TIMES THIS YEAR 2021 AND PREVIOUS TO THAT IN OTHER YEARS ALSO HAVE... read moreI HAVE ORDERED NORTHERN DEVINE CAVIAR TWO TIMES THIS YEAR 2021 AND PREVIOUS TO THAT IN OTHER YEARS ALSO HAVE ORDERED IT. I HAVE A FAMILY THAT LOVES CAVIAR AND WE ESPECIALLY ENJOY NORTHERN DEVINE CAVIAR. It gives me a good excuse to make russian blini, to drink delivious vodka and or excellent champagne. Tomorrow it will be the 25th wedding anniversay of one of my daughters and so will toast those happy years with caviar. read less